*DISCLAIMER: The Karaya Gems & Jewels content is provided for informational purposes only and is not intended as medical advice, diagnosis, treatment, or as a substitute for the medical advice of a physician or qualified health care professional.*
Please allow 2 to 5 days for order processing. Shipping will be conducted Monday thru Friday, 8:00 a.m. to 5:00 p.m. PST and is not included in processing time. Expedited Shipping is available at an extra cost.
If you are not satisfied with your purchase, you may return for a full refund within 10 business days. Item(s) must be intact with original packaging and in the same condition it was shipped otherwise it will not be refunded.
Cancellation / Return / Exchange Policy
CANCELLATION POLICY: You may cancel your order within 24 hours of purchase and before it has shipped.
RETURN POLICY: If you are not satisfied with your purchase, you may return for a full refund within 10 business days. Item(s) must be intact with original packaging and in new or unworn condition otherwise it will not be refunded.
EXCHANGE POLICY: Exchanges may be made with an item of equal or lesser value within 10 business days as long as original item is in new/unworn condition with original packaging.
ADDITIONAL POLICIES and FAQs:
CUSTOM ORDERS: If you would like a custom or special order please contact us directly via seller contact info (phone or email). Custom/Special orders can include variations such as: colors, bead type, length, etc.
WHOLESALE and CONSIGNMENT: If you would like to purchase pieces to sell in your store please contact us directly via seller contact info for a quote on pricing and quantities. We would love to be featured in your shop!
FEEDBACK/REVIEWS: If for any reason you are not satisfied with your purchase or have an issue with you items, please contact us directly before leaving neutral or negative feedback/reviews. We take great care into creating our handmade products and would like the opportunity to resolve any issues or problems you may have.
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