Shipping Policy
Anna D. Smith Fine Art and Real Estate Broker Shipping Policy
Free Shipping on All Artworks:
At Anna D. Smith Fine Art and Real Estate Broker, we believe in the seamless integration of art into your spaces. To support this vision, we offer complimentary shipping on all our artworks, including the exclusive collection of over 200 prints or originals from renowned California prison artist Donald “C-Note” Hooker.Shipping Process:
- Packaging:
- Carriers:
- Insurance:
- Delivery Time:
- Tracking:
Refund Policy
No Return Policy for Artwork Purchases
Thank you for purchasing artwork from Anna D. Smith Fine Art and Real Estate Broker via the California Shop Small platform. We sincerely appreciate your support and hope you enjoy your new piece of art. Please note the terms of our sales policy below:
1. All Sales are Final:
All artwork sold by Anna D. Smith Fine Art and Real Estate Broker on the California Shop Small platform is sold on a non-returnable, non-exchangeable basis. This means we do not accept returns or exchanges for any pieces of art purchased.
2. Authenticity Guarantee:
While we do not accept returns, we stand by the authenticity of the artworks sold. Each piece comes with a signed certificate of authenticity to verify that it is an original work created by Anna D. Smith Fine Art and Real Estate Broker.
3. Damages During Shipping:
Any artwork damaged during shipping must be reported within 24 hours of delivery. Customers are required to send detailed photos of the damaged artwork and packaging to anna@adsmith.broker. We will assess the situation and determine the appropriate course of action, which may include a refund or replacement. However, this will be treated as an exception to our no return policy.
4. Contact Information:
For any inquiries or issues concerning your purchase, please contact us immediately at anna@adsmith.broker. We are dedicated to ensuring that you have a positive experience with Anna D. Smith Fine Art and Real Estate Broker and will address your concerns as promptly and thoroughly as possible.
5. Policy Acceptance:
By completing a purchase with us through the California Shop Small platform, you are confirming that you have read, understood, and accepted this No Return Policy.
Thank you for your understanding and support. We are grateful for your business and hope your new artwork brings beauty and inspiration into your space.
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