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Shipping Policy
All orders are shipped via USPS or UPS and should arrive within 7 business days. Please don't select express shipping for pre-order or restocked items.
Pre-order items will ship on or before the date listed. The pre-order date may change due to high volume.
If you have additional items listed on a pre-order, we will not ship separately, as the entire order will ship together. If you need the in stock items to ship at a sooner date, please do two separate orders.
* Please note:Â On occasion, it may take slightly longer for your package to arrive. This is typically due to routing errors or congestion during the holiday season.
*Queenish Boutique is NOT responsible for stolen and/or lost packages.
Rush delivery (1-3 days) transit time is guaranteed.
If your Rush delivery does not arrive on time. please notify us via email at orders@justqueenish.com and we will gladly refund the difference in cost of standard delivery vs rush delivery shipping cost. We ship within 7 business days of purchase. We provide a tracking number so you can check your package along the way!
You will receive an email with the tracking number on the same day your package is shipped.
We ship anywhere in the U.S (including Hawaii, Alaska, and Puerto Rico) and selected countries. We also ship to P.O boxes, military addresses (APO).
Refund Policy
NO REFUND
Exchange only or store credit
Return & Exchange Policy
ALL on-line purchased items are FINAL SALE
In- Store:Â Exchange only, with receipt within the first 30 days. (Please see receipt)
On Line Return Policy:Â see return policy
​Damaged Merchandise: If you have received any damaged items with defects, or problems please contact us within 3 days of receiving your order.
If we are not notified by email within 3 business days, you will not qualify for a return. Please send a photo to justqueenish@gmail.com of the damaged/defected item along with all your order invoice number.
Missing Items: If you any missing items from your order, please provide the necessary information (Order Number, Missing Items) within 2 business days (via email).
Cancellation / Return / Exchange Policy
NO ORDER CANCELLATIONS, NO PRICE ADJUSTMENTS, NO ORDER CHANGES * After your order has been placed it is no longer able to be cancelled.
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