Macrame Dream Catcher
$185.00
Handmade macrame Dream Catcher. Features a raw chevron Amethyst in the center. Made with cotton cord and wooden beads.
Shipping Policy
Shipping Policy:
At Tzintzuni, we strive to ensure timely and secure delivery of all our products to our valued customers. Please take note of the following shipping guidelines:
- Processing Time: Upon receiving your order, we will process it within 1-3 business days, ensuring that each item is carefully inspected and packaged to guarantee safe transportation.
- Shipping Methods: We utilize reliable shipping partners to ensure that your order reaches you in a timely manner. Depending on your location and the nature of the products, we may use appropriate shipping methods to ensure the safe delivery of plants and fragile items.
- Shipping Restrictions: Please note that certain live plants may have specific shipping restrictions based on the destination. We adhere to all relevant state and federal regulations regarding plant transportation.
- Shipping Charges: Shipping charges are calculated based on the weight of the package, the shipping destination, and the chosen shipping method. The exact shipping cost will be displayed during the checkout process.
- Delivery Time: Delivery times may vary depending on the shipping method and your location. Please refer to the estimated delivery times provided during the checkout process.
- International Shipping: At this time, we only offer domestic shipping within the United States. We do not currently ship internationally.
Refund Policy
Refund Policy:
At Tzintzuni, we take pride in the craftsmanship and uniqueness of our products. Please review our policy below:
- Damaged or Defective Items: In the unlikely event that your order arrives damaged or defective, please contact us within 48 hours of receiving the package. We may request photographic evidence of the damage or defect to process an appropriate solution.
- Live Plants: Given the delicate nature of live plants, we ask that you reach out to us within 24 hours of delivery if you encounter any issues. We may request images to assess the situation and provide necessary assistance.
- Return Policy: Due to the unique nature of our handmade items, we do not accept returns or offer refunds unless the product is damaged or defective upon arrival.
- Refund Process for Qualifying Items: If your item meets the criteria for a refund as described above, we will initiate the refund process after the necessary assessment and confirmation.
Cancellation / Return / Exchange Policy
Cancellation/Return/Exchange Policy:
At Tzintzuni, we aim to provide a seamless and satisfactory shopping experience for all our customers. Please take note of our policy below:
- Cancellation Policy: If you wish to cancel your order, please notify us within 24 hours of placing your order. After this timeframe, cancellations may not be possible as the order may have already been processed and prepared for shipment.
- Return Policy: As our items are unique and often handcrafted, we do not accept general returns or exchanges unless the product is damaged or defective upon arrival. In such cases, please reach out to us within 48 hours of receiving the package. We may request photographic evidence of the issue to proceed with the appropriate solution.
- Exchange Policy: Similarly, we do not offer exchanges for products unless there is a manufacturing defect or damage during transit. If you require an exchange for a qualifying item, please contact us within 48 hours of receiving the package.
- Cancellation/Return/Exchange Process: To initiate a cancellation, return, or exchange, please reach out to our customer support team at info@tzunibazaar.com. We will guide you through the process and assist you in finding a suitable solution.
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