CandyWorks Customizable Sweet Gift Box

Thank you for shopping with Candy Works. We are committed to processing and shipping your order accurately and in good condition. Order Processing Time All orders are processed within 2 to 5 business days, excluding weekends and holidays. During high volume periods or holidays, processing times may be slightly extended. Shipping Rates and Delivery Estimates We currently offer flat rate shipping within the United States. Delivery times are estimates only and are not guaranteed. Shipping Carrier and Tracking Orders are shipped via USPS. Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24 to 48 hours for tracking updates to appear. Incorrect Shipping Information Please ensure your shipping address is entered correctly at checkout. Candy Voxed is not responsible for orders shipped to incorrectly provided addresses. Additional shipping fees may apply if an order must be reshipped. Damaged Packages If your order arrives damaged, please contact us within 5 days of delivery and include photos of the item and packaging. While we will do our best to assist, we are not responsible for carrier delays, lost packages, or delivery issues once the package has been transferred to the shipping carrier. Shipping Delays Shipping times may be affected by weather, holidays, or carrier delays. We appreciate your patience during these situations.